Food Service Contract Management (FSCM)

Course Description

The Food Service Contract Management (FSCM) course is a dynamic and comprehensive three and a half-day program designed to train and functionally certify Contracting Officer’s Representatives (COR) and Performance Assessment Evaluators (PAE) in the latest policies, procedures, and techniques essential for effectively performing their duties and fulfilling their responsibilities. The course integrates food service sanitation requirements and standards into its quality assurance lesson plans, ensuring participants are well-versed in maintaining high sanitation and operational standards. In accordance with AR 30-22, personnel designated as CORs are required to complete this certification course initially and undergo re-certification every five years. The instruction also includes COR training tailored to the Area of Responsibility (AOR).

The course emphasizes developing performance-based work statements (PWS) and quality assurance surveillance plans (QASP), evaluating contractor performance, and fostering effective communication with contractor personnel and contracting officers. Participants will gain a thorough understanding of COR duties and responsibilities, contracting fundamentals, key contract clauses, contracting policies, and the use of the Army’s Prototype PWS and QASP.

Additionally, the course provides in-depth training on administering food service contracts, employing various surveillance methods, and applying appropriate performance assessment and documentation techniques to ensure contract compliance. Participants will also learn to assess sanitation practices using management indicators and critical control points, such as time and temperature discipline, personal hygiene, equipment sanitation, and integrated pest management.

The program incorporates practical exercises, individual and group case studies to reinforce key concepts, ensuring participants leave with the skills and knowledge necessary to excel in their roles.